Help Center

At LUIZO COSVEE, we believe scent is your aura — not just a note list. Explore our Aura Collections (Romance, Power, Serenity, Elegance, Legacy) to find the mood that matches your energy. Not sure? Start with The Signature Set or Mini Travel Sets to sample before committing.

Yes! Every LUIZO COSVEE Eau de Parfum contains 30% pure perfume oil — among the highest in its price range. Most scents last 12+ hours on skin and even longer on fabric. No re-sprays. Just presence.

Yes! Select perfumes (like Gazania Floral, Amber Rush, Taj Noir, and Oud Noire) come with a complimentary 5ml travel tester so you can experience your scent before gifting or committing.

Yes — and we encourage it! Many of our combos (like The Magnetic Duo or The Throne Set) are designed to be layered for a custom aura. Try Luxe Reverie as a base and Blush Blossom on top for calm + glow.

We accept Visa, Mastercard, UPI, Paytm, PhonePe, Google Pay, Amazon Pay, and Razorpay — all secured with Razorpay’s 256-bit encryption. Your data is never stored.

100%. LUIZO COSVEE uses SSL-secured checkout and PCI-DSS compliant payment processing. We never store your card details. Shop with confidence — your security is part of your aura.

Yes! At checkout, select Razorpay or Simpl to split your payment into 3–12 easy installments — zero interest on select banks.

Yes. A tax-compliant invoice (with GSTIN) is emailed with every order — perfect for corporate gifting or reimbursement.

3–5 business days across India. Orders are shipped from Mumbai, Maharashtra via trusted partners (Delhivery). You’ll get real-time tracking via SMS/email.

We offer 15-day easy returns for unused, sealed products. Simply email support@luizocosvee.com with your order number, and we’ll arrange a free reverse pickup.

Yes — if unopened and in original packaging. Contact us within 15 days, and we’ll help you swap for another scent or combo.

We’re deeply sorry. Email us within 48 hours with a photo, and we’ll replace it immediately — no questions asked.

All LUIZO COSVEE perfumes are crafted in FDA-compliant facilities by Givama Organics, Vadodara, Gujarat — one of India’s most trusted fragrance manufacturers. Made in India. Bottled for the world.

Yes. We never test on animals. All formulas are vegan-friendly, paraben-free, and phthalate-free — safe for sensitive skin.

We cut out middlemen and luxury markups. By manufacturing locally and selling direct-to-you, we deliver global-inspired scents at honest prices — because premium shouldn’t be a privilege.

Keep it in a cool, dry place away from sunlight (like a drawer or cabinet). Avoid bathrooms — humidity and heat reduce longevity. Shelf life: 36 months from manufacturing date.